In today's business, soft skills and just as important, if not more valued than technical skills. Today's business world calls for a balanced skill set in order to be productive within an organization and competitive in the local to global marketplace. Unlike hard skills, which are about a person’s skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable.
Workplace Fundamentals from New Horizons combine soft skills, communication and social intellignece, compliance, attention to detail, time management and more skills that help your team excel in their roles. Together, these skills will help you build relationships and improve productivity with internal and external clients.
Soft Skills training from New Horizons Des Moines is a cost-effective solution for developing the skills your employees need to be successful in a challenging climate. Our world-class instructors deliver training on topics such as Interpersonal Communication, Business Writing, Effective Time Management and so much more.
Does Your Team Have a Soft Skills Gap?
When your workforce has a lot of technical skills but an absence of soft skills, you have a soft skills gap. Soft skills are what accompany the hard skills and help your organization use technical expertise to its full advantage.
- If you're really good at getting clients, and not so good at retaining them, you may have a soft skills gap
- If you have a lot of turnover and have to keep retraining people, chances are you have a soft skills gap
- When you have several managers, but no real leaders – that's a soft skills gap
Real World, Real Results Soft Skills Training for Workplace Fundamentals
It's important for you to recognize the vital role soft skills play within your team and not only work on developing them within yourself, but encourage their development throughout your organization. Learn how to motivate teams, negotiate with vendors, accomplish conflict resolution, and communicate more effectively.
Investing in business soft skills training can result in:
- Better customer service
- Productivity improvements
- Improvements in staff loyalty and retention
- Healthier team performance
- Increased competitive advantage
Learn to motivate teams and negotiate with vendors, get the best in conflict resolution training and business skills training, and communicate more effectively with our extensive range of courses featuring real-world scenarios.