Our Four Guarantees

This is the difference between us and other training providers. New Horizons Computer Learning Centers is the largest network of IT Training Centers in the World and can leverage the best resources within our family in order to offer you the most innovative, highest quality training in technical, application and business skills. We guarantee our clients better scheduling, quality, service and value along with the following Four Guarantees!

New Horizons Des Moines guaranteeGuaranteed to Run or It's Free

Because we respect your time and schedule.

Unlike our competitors, NH can offer you the world's largest Guaranteed-to-Run (G2R) schedule. If we are unable to deliver any course, you will receive a full refund of the cost, as well as a free course of equal or lesser value.

New Horizons Des Moines guaranteeYour Investment is Protected

Investing in Corporate Employees?

If a corporate employee leaves the company within one year of taking a course, a new employee may attend the same course on a space available basis for the cost of courseware and labs. New Horizons guarantees we can offer your company continual employee growth.

New Horizons Des Moines guaranteeRetake Course for free

Need to Retake a Course?

Most completed New Horizons instructor-led courses carry our unbeatable Learning Guarantee. This guarantee allows students to repeat most New Horizons instructor-led courses, if they are the same version, FREE OF CHARGE within six months of completion of the courses. Note: If you request a retake for a course, you will need the most current courseware, and you will be responsible for the purchase of the new updated courseware, admin fee, lab, and exam voucher.

New Horizons Des Moines guaranteeTake the new course at a discounted cost

Just Missed an Updated Course Release?

Take the new course at a discounted cost. NH realizes the challenges of keeping your skills current. If a course update is released within 9 months of your completion, you will receive a discounted cost to take the new version based on elapsed time: 0-3 months, 80% discount; 4-6 months, 60% discount; 7-9 months, 30% discount.


*Note: Occasionally we offer courses provided by third parties like Citrix and IBM that cannot be covered by the above guarantees. To ensure coverage please ask your account executive if your specific course is included.