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Class Outline*


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Business Productivity Online Suite

Duration:
1 Day

Overview:
This course provides hands-on, guided experience with the important features and functions of Microsoft's Business Productivity Online Suite (BPOS) so organizations can conduct thorough evaluations and make effective and efficient use of the product.

Objectives

After completing this course, students will be able to:

  • Determine the best combination of BPOS products and features and licensing models for organizations
  • Create realistic, real-world return on investment and total cost of ownership models to compare between various BPOS options and against traditional local server/software deployments
  • Select between on-premise and hosted versions of BPOS
  • Understand how to get started with BPOS
  • Be familiar with "day one" and on-going BPOS administration tasks
  • Be aware that BPOS administrators can manage services and users
  • Understand options for configuring Exchange Online and administering hybrid deployments where a local Exchange Server is involved
  • Be aware that mailboxes can be migrated both to and from Exchange Online
  • Use Office Communicator and presence awareness as an alternative to phone calls and e-mail messages
  • Take advantage of LiveMeeting for supporting branch offices, remote sites, home workers, customers, partners, suppliers, and others in training, collaboration, and sales presentations
  • Leverage SharePoint collaboration, sharing, and search features to keep a network of users up to date with information, relationships, documents, and notifications they need to be efficient and productive
  • Understand how to construct SharePoint Workflows to encourage best practices and streamline and to automate routine procedures
  • Create visions for their organizations where BPOS creates connected, productive, efficient, and effective workforces no matter where they are located

Audience:

Small business owners, office managers, and others who are interested in learning how to leverage collaboration and communication features unique to BPOS.  No prior experience is necessary.

Prerequisites:

While there are no formal prerequisites, due to the pace of the presentation and the amount of material that will be covered, students should:

  • be comfortable with using web browsers like Internet Explorer
  • have some experience with Microsoft Outlook

MORNING SESSION

Module 1: Product Overview

Business Productivity Online Suite (BPOS) is a key component in a line of software as service offerings from Microsoft.  Microsoft's online strategy is to provide essential business software and services on a subscription basis.  Companies gain predictable, stable cost structures along with reliability and availability they could not otherwise afford.

Lessons

  • Background on Software as a Service and "Cloud Computing"
  • Nature and Purpose of BPOS
  • Estimating Costs, Calculating Return on Investment
  • Migration and Coexistence Strategies
  • Working with a Partner

Labs

  • Use BPOS Pricing Calculator
  • Use BPOS Cost Comparison Tool

After completing this module, students will be able to:

  • Identify key business drivers for online services
  • Understand BPOS product options
  • Estimate costs and savings

Module 2: Administration

After successfully subscribing to Microsoft’s Business Productivity Online Suite, whether on a free trial or the full subscription, a company employee needs to perform a small number of basic administrative duties.  These duties fall into two categories: "Day One" activities that are typically done once and only periodically reviewed, and "Ongoing" tasks that occur more regularly.  If preferred, administrative duties may be delegated to a Microsoft Partner.

Lessons

  • Subscribing to BPOS
  • "Day One" Administrative Duties
  • Setup Accelerator
  • Online Services Sign-In Utility
  • User Management
  • Technical Support
  • Subscription Expiration
  • Over of Service Configuration
  • The User’s Experience

Labs

  • Administrative Sign-In
  • Create and Manage a User Account
  • Configure Sign-In Utility

After completing this module, students will be able to:

  • Understand how to get started with BPOS
  • Be familiar with "day one" and "Ongoing" BPOS administration tasks
  • Select between on-premise and hosted versions of BPOS
  • Be aware of BPOS administrators can manage services and users

Module 3: Exchange Online

Exchange Online offers "access from anywhere" to corporate e-mail, contacts, tasks, calendars, and conference room scheduling, based on the features and functions of Microsoft's Exchange Server.

Lessons

  • Basic Operations
  • Administration
  • Migration
  • Coexistence

Labs

  • Outlook Web Access Sign-In
  • Conference Room Scheduling

After completing this module, students will be able to:

  • Understand options for configuring Exchange Online and administering hybrid deployments where a local Exchange Server is involved
  • Be aware that mailboxes can be migrated both to and from Exchange Online

Module 4: Office Communicator

Office Communicator is a corporate instant messaging utility that also provides presence awareness and the ability to use one-on-one audio and video.  

Lessons

  • The Importance of Presence Awareness
  • Use of Instant Messaging instead of Phone or E-mail
  • Administration
  • Client Operations

Labs

  • Communicator Sign-In
  • Set/Check Presence
  • Send Instant Message

After completing this module, students will be able to:

  • Use Office Communicator and presence awareness as an alternative to phone calls and e-mail messages

Module 5: Office Live Meeting

Live Meeting is a hosted web conferencing service that enables communication and collaboration with anyone, anywhere, at any time.  Meetings can be scheduled in advance with careful control over attendance or opened to a general audience.  With optional live audio and video and the capability to display any document or application screen, Live Meeting helps users minimize travel costs and related disruptions and streamline communications with colleagues, customers, and other audiences.

Lessons

  • Potential Uses for Live Meeting
  • Running a Meeting
  • Administration
  • Live Meeting Scheduling and Configuration

Labs

  • Host a Meeting
  • Join a Meeting

After completing this module, students will be able to:

  • Take advantage of LiveMeeting for supporting branch offices, remote sites, home workers, customers, partners, suppliers, and others in training, collaboration, and sales presentations

AFTERNOON SESSION - Key Features & SharePoint Workflows

Review of Key BPOS Features

  • Questions/Answers from Morning Session

Module 6: SharePoint Online

SharePoint Online is all about connecting people so they can search, create, collaborate, and share information.  SharePoint is arguably the most important and exciting part of the Business Productivity Online Suite in terms of creating value and making workforces more efficient and effective.  The other components of BPOS focus on a single user and rely on the user keeping track of information and performing self-organization tasks.  SharePoint brings all users together where they can contribute to a larger body of information.

Lessons

  • Product Overview
  • Administration
  • Creating Site Collections and Sites
  • Working with Lists and Libraries

Labs

  • Create a Site Collection
  • Authorize Users
  • Create a Sub-Site
  • Create a List
  • Create an Alert

After completing this module, students will be able to:

  • Leverage the SharePoint collaboration, sharing, and search features to keep a network of users up to date with the information, relationships, documents, and notifications they need to be efficient and productive

Module 7: SharePoint Workflows

Workflows help encourage the use of best practices and automate or at least streamline repetitive activities that involve documents, tasks, or other list items in SharePoint.  Unique among other features of Business Productivity Online Suite that rely on users actively doing something to reach out and communicate, SharePoint workflows can take an active role and initiate communication, make routing decisions, and more.  Workflows can be based on formal company policy, informal processing rules, or even just the capture the decision-making process used by more experienced employees.

Lessons

  • Workflow Overview
  • Survey of Actions and Conditions
  • Getting Started with SharePoint Designer
  • Advanced Workflows

Labs

  • Run an Out-of-Box Workflow
  • Create a SharePoint Designer Workflow

After completing this module, students will be able to:

  • Understand how to construct SharePoint Workflows to encourage best practices and streamline and automate routine procedures

Module 8: Putting it All Together

The goal of this course is to create visions for organizations using Business Productivity Online Suite to become more connected, more efficient, and more effective.  This final module summarizes key features and benefits of BPOS in terms of how they help meet these goals.

Lessons

  • Implementation and Administration
  • Communication
  • Collaboration
  • Efficiency

Labs

  • There are no labs for this module.

After completing this module, students will be able to:

  • Create visions for their companies where BPOS creates connected, productive, efficient, and effective workforces no matter where they are located

*Content, days, and times vary depending on your location. Please view the outline prior to purchase or contact the local center for more information.